The great journey ahead.

Saturday, May 17, 2008

nature of job.

Been on closing shift for the past few days. Routine upon reaching home has been shower, have a cup of warm milo, and had a puff before checking emails and back to bed. Nothing much to do when u reach home at midnight and the roads were like heaven. As peaceful as one can be. The serenity is what makes it so sleepy throughout the whole journey. And yes, missed those times of taking the public. Can't yet get the season parking for this month at Tampines neighbourhood surrounding Tampines Mall. Guess have to enjoy as much as i can taking train and bus.

Ample sleep is essential in my line as it's a turn off to see someone serve u yawning. And those action will hinder the progress as well as the performance of the individual in the company. Furthermore, as a new staff, much of the performance is graded through punctuality, taking queue numbers and appearances. Need to be more discipline in those areas especially if one is to achieve success in the line.

Met a lot of people with different characters as well as personalities. Those local and foreign ones of course. Language barrier is another hurdle to overcome as everyday we'll meet people of different races and backgrounds. Those nasty ones especially is hard to pleased. Those who like to argue a lot, and come to the last resort, managers will be called upon to settle those major problems. Eventually, it all comes down to a point where mind over matter is crucial.

The most beautiful part of my line is when customers walk away with their problems solved. Seeing the smile on their faces really makes my day. After a hard and long day at work, a smile from a customer is what matters most. Making their day left me with great satisfaction although there's a lot of paperwork that needs to be done, especially on closing shifts. Nevertherless, customers' satisfaction is the main priority and number one on the list of the nature of the job. Having said that, a note to remember, customers' used to be right always before, but not anymore now.

PS: Satisfaction guaranteed.

Hits.

adee.

07 june 1984 @ 0200 hrs
1.75m 65kg
Javanese By Nature
Customer Service Executive
(Starhub)
al_biskuti@hotmail.com (msn/friendster/facebook)

ALUMNI
San Shan Primary
Guangyang Secondary
Jamiyah Business Sch
Sports Team Taekwondo
Singapore Polytechnic
Rajawali
Q-Tech Engineering
V-One Multimedia
Ntuc Income Bras Basah
BMTC Sch 1 Jaguar Coy
Maju Camp
2PDF Clementi Camp
Transport Hub West

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